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Soltani nejad Z, Salmani Mood M, Zia T, Sabeghi H. Relationship between nurse managers communication skills and nurses caring behaviors. JHNM 2026; 36 (1)
URL: http://hnmj.gums.ac.ir/article-1-2317-en.html
URL: http://hnmj.gums.ac.ir/article-1-2317-en.html
1- Nursing (MSc), Student Research Committee, Birjand University of Medical Sciences, Birjand,Iran
2- Instructor, Department of Nursing, School of nursing and midwifery, Geriatric Health Research Center,Birjand University of Medical Sciences, Birjand, Iran.
3- Nursing (MSc), Iranmehr Hospital, Birjand University of Medical Sciences, Birjand, Iran.
4- Assistant professor, Department of Nursing, School of nursing and midwifery, Birjand University of Medical Sciences, Birjand, Iran. ,hakimeh.sabeghi@gmail.com
2- Instructor, Department of Nursing, School of nursing and midwifery, Geriatric Health Research Center,Birjand University of Medical Sciences, Birjand, Iran.
3- Nursing (MSc), Iranmehr Hospital, Birjand University of Medical Sciences, Birjand, Iran.
4- Assistant professor, Department of Nursing, School of nursing and midwifery, Birjand University of Medical Sciences, Birjand, Iran. ,
Abstract: (59 Views)
Introduction: The nursing profession is based an understanding of caring behaviors. Nurse managers play a significant role in shaping nurses' caring behaviors.
Objective: This research aimed to examine the relationship between the communication skills of nurse managers and the quality of caring behaviors among nurses .
Materials and methods: This is a cross-sectional study. Participants were 44 nurse managers selected via census sampling, and 209 nurses selected via convenience sampling from teaching hospitals affiliated with Birjand University of Medical Sciences, Birjand, Iran, in 2023. The Nurse Leader Communication Behaviors (NLCA) scale and the 42-item Caring Behavior Inventory (CBI-42) were utilized to collect data. Descriptive statistics and inferential statistics, including Pearson’s correlation test, Chi-square test, Fisher’s exact test, independent t-test, and regression analysis, were used to analyze the collected data.
Results: The mean age of nurse managers and nurses was 44.64±6.00 and 34.22±7.72 years. The total NLCA score according to nurse managers was significantly different from the score based on nurses’ perspectives (129.11±17.96 vs. 94.24±41.52; p=0.001). According to the nurses’ reports, the mean CBI-42 score was 181.42±18.34, which was significantly (p=0.001) higher than the score reported by nurse managers (172.23±23.64). There was no significant relationship between the total NLCA and CBI-42 scores, as reported by nurse managers and nurses. From the perspective of nurse managers, among the NLCA domains, only the “feedback delivery” could significantly predict the CBI-42 score (β =0.30, 95% CI: 0.05-6.36, p= 0.04), while from the perspective of nurses, only the empathy domain could predict the CBI-42 score (β=0.20, 95% CI: 0.49-2.24, p=0.002).
Conclusion: There is a positive, significant correlation between some domains of nurse managers’ communication skills and nurses’ caring behaviors. This highlights that enhancing nurse managers' communication skills can improve nurses' caring behaviors, thereby improving patient outcomes.
Objective: This research aimed to examine the relationship between the communication skills of nurse managers and the quality of caring behaviors among nurses .
Materials and methods: This is a cross-sectional study. Participants were 44 nurse managers selected via census sampling, and 209 nurses selected via convenience sampling from teaching hospitals affiliated with Birjand University of Medical Sciences, Birjand, Iran, in 2023. The Nurse Leader Communication Behaviors (NLCA) scale and the 42-item Caring Behavior Inventory (CBI-42) were utilized to collect data. Descriptive statistics and inferential statistics, including Pearson’s correlation test, Chi-square test, Fisher’s exact test, independent t-test, and regression analysis, were used to analyze the collected data.
Results: The mean age of nurse managers and nurses was 44.64±6.00 and 34.22±7.72 years. The total NLCA score according to nurse managers was significantly different from the score based on nurses’ perspectives (129.11±17.96 vs. 94.24±41.52; p=0.001). According to the nurses’ reports, the mean CBI-42 score was 181.42±18.34, which was significantly (p=0.001) higher than the score reported by nurse managers (172.23±23.64). There was no significant relationship between the total NLCA and CBI-42 scores, as reported by nurse managers and nurses. From the perspective of nurse managers, among the NLCA domains, only the “feedback delivery” could significantly predict the CBI-42 score (β =0.30, 95% CI: 0.05-6.36, p= 0.04), while from the perspective of nurses, only the empathy domain could predict the CBI-42 score (β=0.20, 95% CI: 0.49-2.24, p=0.002).
Conclusion: There is a positive, significant correlation between some domains of nurse managers’ communication skills and nurses’ caring behaviors. This highlights that enhancing nurse managers' communication skills can improve nurses' caring behaviors, thereby improving patient outcomes.
Article Type : Research |
Subject:
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Received: 2024/03/2 | Accepted: 2025/05/13 | Published: 2026/01/11
Received: 2024/03/2 | Accepted: 2025/05/13 | Published: 2026/01/11
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