Volume 25, Number 4 (12-2015)                   J Holist Nurs Midwifery 2015, 25(4): 1-8 | Back to browse issues page


XML Persian Abstract Print


Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:

Asefzadeh S, Mamikhani J, Agoosh L. Influential of Relationships between ISO 9001-2008 Quality management system and altering indictors of effectiveness in Rasht hospitals. J Holist Nurs Midwifery. 2015; 25 (4) :1-8
URL: http://hnmj.gums.ac.ir/article-1-571-en.html

, Lena_00a@yahoo.com
Full-Text [PDF 205 kb]   (437 Downloads)     |   Abstract (HTML)  (1345 Views)
Full-Text:   (438 Views)

Influential of Relationships between ISO 9001-2008 Quality management system and altering indictors of effectiveness in Rasht hospitals

By: Asefzadeh S1, Mamikhani  J2, Agoush L3

1) Department Health & Community medicine, Professor, Qazvin University of Medical Sciences, Qazvin, Iran

2) Department Health care management, Professor, Qazvin University of Medical Sciences, Qazvin, Iran

3) Department Health care management, Qazvin university of medical sciences, Qazvin, Iran

Received: 2013/10/07

Accepted:2013/11/27

Abstract

Introduction: Increasing pressure to follow a vision on complete health care organizations, better quality and excellence selection systems has become one of the main concerns for organizations and their managers..

Objective: The aim of this study is to determine the relationship between the level of ISO 9001-2008  quality management system and altering indictors of quality effectiveness in Rasht Hospitals.

Methods: This is a descriptive and correlational study which was performed in three ISO-certified hospitals. The degree of ISO implementation measured using the requirements of ISO 9001 standards through questionnaires. Data of quality effectiveness indictors were compared using dependent T-test before and after the implementation when determining the mean and coefficient of variation.

Results: There was a significant relationship between some indicators of quality effectiveness such as patient satisfaction, number of inspected complaints and improved procedure within implementations of ISO quality system (p<0.05). On the other hand there was no significant difference between the mean alteration of the average length of patient's hospitalization before and after the placement.

Conclusion: Create a systemic visualization of the powerful tool such as ISO quality management system and imperative practical performance system in one organization discriminent addition to correcting systems and improving staff performance, will improve some indicators of hospital.

Keywords: Quality Control, Cost-Benefit Analysis, Hospitals

*Corresponding Author: Leyla Agoush, University of Medical Sciences, Qazvin

Email: Lena_00a@yahoo.com

Type of Study: Research | Subject: Special
Received: 2015/11/29 | Accepted: 2015/11/29 | Published: 2015/11/29

Add your comments about this article : Your username or email:
Write the security code in the box

Send email to the article author


© 2017 All Rights Reserved | Journal of Holistic Nursing And Midwifery

Designed & Developed by : Yektaweb